Position title
Residenz Front Office Agent (m/w/d)
My Possibilities
- Realize your own ideas
- a varied job
- Fair payment with bonus system
- Freedom for your creativity and ideas
- Great and dynamic team
- flat hierarchies
- Annual employee development meetings
- Staff parties and events
- Short communication channels and always an open ear!
- Living individuality & innovation
- Quick assumption of responsibility
- Helping to shape the expansion of our company
- You work closely with management
My Profession
- Personal reception of our national and international guests through a professional check-in and check-out, "face of Timehouse"
- First point of contact and support for our guests throughout their stay, "concierge of Timehouse"
- Making independent decisions for the benefit of the guest
- General administrative tasks at the front office and in reservations, e.g. room allocation, preparation of arrivals
- Central point of contact for all internal and external matters
- You advise and look after our guests on the phone in a cordial and courteous manner, "Voice of Timehouse"
- Checking existing reservations and preparing all arrivals
- Master data maintenance, development and storage of arrangements and packages, pricing and active targeted sales are also part of your area of responsibility
My Talent
Our preferred candidate already has the following
- Completed training, preferably in the hotel sector, but we also offer opportunities to career changers
- Strong communication skills and expression
- Empathy and sensitivity
- Multitasking talent and ability to work under pressure
- Good knowledge of MS-Office, knowledge of the hotel software Protel/HMS Infor an advantage, but not a disadvantage
- Good written and spoken German and English skills round off your profile
Contacts
Have we piqued your interest? Then don't waste any time and apply!
Hiring organization
TIMEHOUSE - Serviced Apartments München
Employment Type
Full-time
Job Location
Date posted
October 23, 2024
PDF Export
